Privacy Policy

White Light Energetics is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Personal Information and why we collect it?

This Personal Information is obtained in many ways including [health questionnaires, interviews, correspondence, by telephone, by email, via our website www.whitelightenergetics.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by choosing the unsubscribe option or contacting us in writing.

For the purposes of distant healing sessions a photograph will be required.  Should another healing session be scheduled a new photo will need to be sent as all photographs are not retained.

Data Retention

Data is not retained on this website. Your email is used only if you subscribe to the Newsletter list or if you have given it to us by filling out necessary documentation. A photograph will only be used for distant healing sessions and will not be retained.  We will not share or sell your Personal Information to others unless we have your permission or are required by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

We do not collect your email address or other Personal Information unless you contact us by email, or subscribe to our Newsletter.

The Contact Us form used on this website contains your name and email address.  When receiving your name and email address by use of the Contact Us form, we do not store or add your name or email address to our direct mailing list.

Subscribing to the White Light Energetics newsletter list includes providing your first name and email address to our direct mailing list. We always give you the option to opt out of receiving our direct email by use of the Unsubscribe link on the bottom of the email.

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is, or will be, stored in client files which will be kept by us for a minimum of 7 years.

Maintaining the Quality of your Personal Information

If any Personal Information is collected, through subscribing to newsletter/post updates, it is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Although most changes are likely to be minor, White Light Energetics may change its Privacy Policy from time to time.  White Light Energetics encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us via the contact page.

Purchase/Donation Information

Purchases or donations made on this website are transacted through Paypal at your discretion. Any information you provide to Paypal will be subject to their privacy policy, rather than this Privacy Policy. We are not responsible for Paypal’s use of information.

Children under the Age of 18

The information and services presented on our website are not directed to children under the age of 18.  We do not knowingly permit children under the age of 18 to register for any content, product or service.  We do not knowingly collect, use or disclose Personal Information about children under age 18, except as required by law.

Contact via Email

Please do not include financial or other sensitive information (other than a photo that is required for the distant healing sessions that will not be retained) in your emails to us.